FIXNPC

Friday, June 5, 2009

Outlook 2003 not showing Images or Picture but a place holder with a Red X

Outlook 2003 not showing Images or Picture but a place holder with a Red X



Problem: You get an email with a picture or image but it is not downloaded or showing in the message.



Quick Solution:
1. Locate the Outlook Temporary Items folder by opening the Registry and locating HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder


2. Navigate to the value of this Key. It should be something like: %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is some randomly generated string that always starts with OLK


3. Quit Outlook


4. Delete the contents of the folder


5. Launch Outlook

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